Infrastructure health
Standards gateway uptime, latencies, and incidents
+0.02
Network uptime
99.94%
rolling 30d
-8 ms
Avg. roaming latency
64 ms
OCPI hub p95
-2 m
MTTR
6 m
last 7 incidents
+1
Active incidents
1
OSCP capacity
Gateway latency · last hour
p95 milliseconds per protocol
OCPP OCPI OSCP
Regional uptime
- UAE · 184 sites99.97%
- Lebanon · 96 sites99.82%
- KSA · 54 sites99.74%
- Jordan · 22 sites99.9%
- Egypt · 18 sites99.61%
Zero data-plane outages · 92 days
Last cross-region failover: synthetic drill 4d ago
OCPP 1.6J Gateway
UAE · LB · KSA · Uptime 99.98% · 42 ms p95
Operational
OCPP 2.0.1 Gateway
UAE · LB · KSA · Uptime 99.94% · 38 ms p95
Operational
OCPI 2.2.1 Hub
MENA roaming · Uptime 99.91% · 64 ms p95
Operational
OSCP Smart Charging
UAE grid (DEWA · ADDC) · Uptime 99.21% · 142 ms p95
Degraded
ISO 15118 Plug & Charge
All gateways · Uptime 99.86% · 88 ms p95
Operational
Billing & Settlement
Wallet + payouts · Uptime 100% · 22 ms p95
Operational
Recent incidents
- OSCP capacity drift — DEWA clusterInvestigatingINC-2841 · started 08:42 · p95 latency +120ms
- Payment processor throttlingMonitoringINC-2840 · started 07:18 · auto-retry enabled
- Sharjah backhaul flapResolvedINC-2838 · started Yesterday · 14 chargers reconnect
Certifications & compliance
OCPP 1.6J Certified
OCA
OCPP 2.0.1 Certified
OCA
OCPI 2.2.1 Conformant
EVRoaming
ISO 15118-2 Plug & Charge
Hubject
PCI DSS Level 1
Audit 2026
ISO 27001 Information Sec.
BSI